Underpayment

An underpayment is basically when a purchase via Crypto is done. The crypto sent do not amount to the actual cost value. 

Example: 1-Phase, $5,000 balance costs $59. Trying to pay via crypto and due to the crypto exchange and how volatile Crypto are, we receive the crypto but their value now is less than $59

In such scenarios, the Crypto transfer is being sent back to the wallet it came from*.

A new purchase can be attempted – just make sure for the crypto to amount the respective value of the account to be purchased.

*Potentially less crypto may be received as the blockchain has fees for processing crypto transfers. These are not in FXIFY’s control and we cannot be held liable for any losses that may occur.