Orders & Billing

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FAQs / Orders & Billing

For all of your Orders & Billing related queries.

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Everything you need to know about our platform, evaluations and how to set up your FXIFY™ account.

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Underpayment

An underpayment is basically when a purchase via Crypto is done. The crypto sent do not amount to the actual cost value. Example: 1-Phase, $5,000…

If I have purchased add ons to my account, will I get a refund on them also?

Refunds are processed when a trader makes their first withdrawal, which is available on demand. We process 100% of the original order value placed by…

Refund Policy

No refunds will be offered after the first trade is placed.

How will I see the charge on my Statement?

Charges come across in the name of FXIFY™ on your statements.

I have paid for an FXIFY™ challenge, when will I receive my account details?

We will start processing your FXIFY™ account as soon as we receive the payment. We normally process your FXIFY™ account within just a few minutes…

Do you still need help?

Everything you need to know about our platform, evaluations and how to set up your FXIFY™ account.

Speak to us

Orders &Billing

Do you still need help?

Underpayment

If I have purchased add ons to my account, will I get a refund on them also?

Refund Policy

How will I see the charge on my Statement?

I have paid for an FXIFY™ challenge, when will I receive my account details?

Do you still need help?