What to do if the payout button is greyed out?

There are 6 possible scenarios:

• You haven’t signed the contract
• You have an outstanding payout 
• You breached your account 
• You still have open trades
• You are not in profit
• You have not reached your payout date yet. (For 1,2 and 3 Phase the first payout is on demand considering the 5 different trading days are met, while the second payout and beyond is per month or bi-weekly, depending if the add-on was purchased)

Please check your dashboard to check this.

For more information please contact our support team through live chat