What to do if the payout button is greyed out?
There are 6 possible scenarios:
- You haven’t signed the contract
- You have an outstanding payout
- You breached your account
- You still have open trades
- You are not in profit
- You have not reached your payout date yet. (For 1,2 and 3 Phase the first payout is on demand considering the 5 different trading days are met, while the second payout and beyond is per month or bi-weekly, depending if the add-on was purchased)
Please check your dashboard to check this.
For more information please contact our support team through live chat
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