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FAQs / All FAQs

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All FAQs
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Do you still need help?

Everything you need to know about our platform, evaluations and how to set up your FXIFY™ account.
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What Happens if I Cannot Pass My KYC?

As a professional Prop Trading firm, FXIFY must adhere to Anti-Money Laundering (AML) laws and Know Your Customer (KYC) procedures. These measures are essential to…

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Can I register multiple profiles with FXIFY?

We only allow traders to register a single profile with FXIFY. Creating multiple profiles, including using different email addresses for the same person, is not…

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Can I register as a Corporation with FXIFY?

No, unfortunately FXIFY is not accepting corporate/business trader at this time.

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Can I trade at the weekend?

Digital currencies are available to trade at the weekend. Please note that there is a break in trading on Sundays from 03:41 to 03:50 server…

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What to do if your Rise email address is different to your FXIFY email address?

If this is the case, please reach out and let a member of our support team know.

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Do you still need help?

Everything you need to know about our platform, evaluations and how to set up your FXIFY™ account.
Speak to us
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