How to verify my account?

Verification of the account, also referred to as KYC verification: Know Your Client ( KYC) is a standard and mandatory step that all financial institutions need and must follow.

The verification step can be completed when on the funded stage – Funded stage of 1,2 or 3 Phase challenges, Lightning account or when on the Instant Funding account.

It must be completed as soon as you are on the funded stage, before requesting a payout.

In order to pass the KYC verification with FXIFY, you will need to provide several forms of documentation through our verification system, SumSub.

The following documents are required to successfully verify your FXIFY Account.

• Proof of ID (POI)

It can be your

1. National ID or Driver’s license. Front and back side of the document.
2. Passport: Picture showing clearly both pages of the passport.

The image must be clear, easily read-able, in color, not light-stricken, all 4 corners and sides must be clearly visible in the image. Of course, must be a valid document (not expired).

• Proof of Address (POA)

1. It can be a utility bill  (such as Internet bill, water, electricity, gas, landline phone)
2. Bank or credit card statement which can also be a PDF File from online banking (must show transactions)
3. TAX invoice or government-issued residential statement/certificate  (it must be signed and/or stamped by the Town Hall/Municipality).

This document must be:

1. Issued in your name
2. Showing your address (same as on your FXIFY account)
3. Issued within the last 3 months, recently issued (not older than 3 months)
4. Must show the name/logo of the issuing authority (example: If you are to provide a bank statement, the bank’s name and logo must be shown on the document)

• A live likeness image (usually a selfie)

Selfie image while holding your proof of ID document close to your face – the same document you will submit for verification.

We don’t accept: 

– screenshots or scanned documents

– mobile phone bills

– medical bills

– receipts or insurance statements

– expired documents

Alternatively, you can use your ID document as proof of address, if it contains your full home address. But you will need to provide another ID document as your proof of identity.

Important Notes:

1. Please do not attempt to upload fake documents as this will result in the risk of losing your accounts with FXIFY™ and failure to issue new accounts.
2. In some cases, additional documentation may be required.
3. All withdrawals are processed via RISE which means, KYC verification will be also be required to be done with RISE Work Solutions. The above documents, if accepted on SumSub, should also work with RISE since these are standard guidelines.
4. You can always contact our support team via our live chats or email to support@fxify.com for further assistance.
5. If you are wondering what happens if you cannot verify your account, you can always check by clicking on this link: What if I cannot get verified?